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I went to this business over my lunch hour on Thursday, March 14, looking to purchase an egress window for a basement project. I looked at…. From Business: We are dedicated to a reputation of good service and commitment. Our estimating staffs' experience and knowledge offers great customer service before and after…. WE have used this company many times. I would and will use them in all my up coming projects.
If you are elderly or female this is not the company for you. I bought doors from them. Their installers examined my roof and told me the roof…. Louis area for 30 years. The caveat to this point is that hopefully Covid will not be thwarting safe social gatherings forever, so this comment is somewhat dated. Horrible horrible horrible and completely horrible. What a waste of money. We hit the jackpot booking with Windows On Washington!
Everything was beyond perfect from initial phone calls, planning, quick responses, and of course our big day. Planning during a pandemic was not ideal, but they made me feel so confident th My guest are still saying it was the best bar and food they have ever had at any wedding. I highly recommend them! Hi Kelsey, We are thrilled to hear you had a wonderful experience here with us at Windows On Washington!
It was such a beautiful venue and all of the staff were very helpful and friendly! The food was delicious and people kept saying that it was the best wedding food they have ever had! We also did an ice Hi Elizabeth, Thank you so much for the lovely review! We visite The Sales staff we dealt with from day one was very professional, knowledgeable and a joy to work with. The packet provided to us with the package options and pricing were gone through in great detail so there was no question what the final cost was going to be for each package offered.
When the wedding day came, and we walked into the room, it was perfect! Our Event Captain, Tom, made sure that everything kept moving as needed throughout the night, which was very much appreciated as you tend to lose track of time. The food was excellent! People were calling me days after raving about the Baked Chicken Quattro Formaggi. We wanted the perfect evening for our daughter, her husband, family and friends to celebrate this new life together and you did not disappoint.
Thank you, Thank you, Thank you for a very memorable evening. Hi Cindy, Thank you so much for the lovely review! Windows on Washington is a beautiful venue and it was so great to work with them.
They were very helpful and understanding when we had to make last minute changes and answered all of our questions on a timely manner.
Hi Kristen, Thank you so much for the lovely review! I am in the process of planning a reception at windows on Washington now and have been affected by COVID and have to change my date due to restrictions on how large gatherings can currently be and my wedding involving guests. We were able I don't even know where to start!
Our rep, Emily W, was the most detailed, organized, and helpful person we could have ever asked for. She never got frustrated She was incredibly responsive and always found answers for the questions I had. The food was incredible, staff was friendly and prompt, and the decorations provided by the venue were absolutely top notch. Every penny was totally worth it. I couldn't believe it was my own wedding when I walked in because it was just so beautiful.
The bar was fast, there was never a line, and the catering staff had tables cleared so quickly. It could not have gone better. Guests had such a great time checking out downtown from the balconies and even the local family members loved getting the chance to have a "night out downtown.
Hi Samantha, Thank you so much for your kind words regarding our venue and staff. We are thrilled to hear you and your guests had a wonderful evening here with us at Windows On Washington. WOW is a great option for a beautiful and stress-free reception venue! The decor show is an excellent way to figure out what package and decor options you want. They make planning easy and our coordinator was quick to respond to any questions Hi Andrea, Thank you so much for your kind review. We wish you all the best!
We got married in December at WOW at it was perfect! The staff works incredibly hard to make sure your day is perfect, and they are very accommodating for whatever need may arise. The venue itself is beautiful We had a perfect wedding day thank Hi Katie, Thank you so much of your kind review. Windows on Washington really gives you the WOW experience.
From their beautiful views and decor to their amazing staff, they made our New Year's Eve wedding an evening we will never forget. It was truly amazing! WOW staff were extremely helpfu Quick to respond to any questions we may have, as well as provide professional recommendations to make your evening better than you imagined.
Highly recommend Windows on Washington! Hi Zana,Thank you so much for your kind words regarding our venue and staff. We are hope you and your guests had a wonderful evening here with us at Windows On Washington. We loved WOW! We had both our ceremony and reception there and everything turned out beautiful!
They made the wedding planning process simple and helped us along the way. They were very prepared everytime we met with them. The evening turned ou Hi Jessica, Thank you so much for your kind words. We are thrilled to hear you had such a wonderful experience here with us at WOW. We wish you a lifetime of happiness. Completely Horrible!!!!!!!!
On all aspects Let's just start with what I remember off the top of my head. Staff rude as all get up!! The coordinator who was handling our wedding went out of town leaving a staff who didn't have a clue to Which made the dinner portion off.
Not just that, as seen in the pictures a small portion of the cake was served out of a cake made for a hundred and fifty people. We only got the top to take home. Wow stated we won chocolate covered strawberries for our guest. We received a tray of berries after our guest started to clear out which was also at the time we got cake.
The food was cold and had no seasoning or flavor. Which was served anyway. One of our bridesmaids had a allergic reaction. The venue didn't even have a EpiPen. So we couldn't continue with our speech or anything. We pay for open bar they didn't have brown liquor and only had one type of whiskey. All around nightmare!!!! I wouldn't recommend this place to anyone. First review!!! Yet, the amount of service so far Let's just say I'll be back with an Update.. We had such a great experience having our wedding at WOW, on the 7th floor!
We had both our ceremony and the reception on the same floor, with about guests attending. In the year that we worked with WOW staff leading up to the wedding, we d They worked with us to make sure we had planned out every detail and that we felt comfortable going in to the wedding day. We did have a few hiccups with the set up when we arrived an hour and a half before the ceremony there were not enough chairs set up in the ceremony space , but we let the event captain know and he quickly fixed the problem.
The staff was attentive to us throughout the entire evening, making sure we had everything we need. Plus, the space is absolutely beautiful! It's hard to envision what it will look like at night when you typically only visit during the day prior to the wedding, but it is darling. I highly suggest adding 3 sections of garden lights over the dance floor and head table - it just really adds to the glow of the room!
I had heard good reviews about it, but I was blown away when we did our food tasting, and if anything, the four cheese chicken entree we chose was even better the night of the wedding. Everyone talked about how good it was.
I can't tell you how many people came up to me throughout the night and told me this was the most beautiful wedding venue they'd ever seen. We certainly loved it!
Hi Carter, Thank you so much for your kind words regarding our venue and staff. WOW was the simplest wedding decision we had to make. We visited many venues, and nothing compared to the beauty and value of WOW. The open, industrial look with exposed brick and pipe was everything we wanted, plus the stunning downtown views You cannot beat the value with the packages including space, food, beverages, tables, chairs, linens, and decor.
Parking was simple and safe for our guests. Everything was perfect the night of our wedding. Emily, our Coordinator, was marvelous. I highly recommend this fantastic venue! Hi Maddie, Thank you so much for the lovely review! Our son's rehearsal dinner was perfect in every way. The venue was amazing and the food delicious. The servers were helpful and friendly--very professional in every way!
Thank you WOW for a memorable, fun evening! Hi Ron and Mary, Thank you so much for your kind review! We enjoyed having you and your guests here for your son's rehearsal dinner. We wish him and his wife a lifetime of happiness!
We held a corporate awards ceremony on a Thursday night at WOW for about people. The coordination prior to the event was seamless. Emily helped answer all of our questions!
We would recommend WOW to anyone looking for a venue for a corpo Hi Courtney, Thank you so much for your kind words! We enjoyed hosting your awards ceremony. We hope you and your guests had a wonderful evening with us here at WOW. Please let us know if we can assist you in the future. We had our ceremony and reception on WOW's 8th floor, and we could not be more pleased with the experience.
My husband and I live abroad and WOW was very accommodating to our situation as they were willing to video chat frequently, and were ver We loved that WOW is a "full service" venue, from catering, to most decor, etc. I did not work with a wedding planner, so I appreciated WOW's organization and knowledge. Would highly recommend!
Hi Kendra! Thank you so much for your kind words and awesome review regarding our venue and staff. We hope you and your guests had a wonderful evening here at Windows On Washington.
I searched for months to find a venue that was efficient and effective for our once in a lifetime party. Spreadsheets were involved Windows on Washington has been a staple in STL for quite some time and I was thrilled to learn that the price An all inclusive package is hard to come by especially when they throw in garden lights and japanese lanterns into the mixture of decor choices. The pre-party champagne and champagne toast were also included in our package and the andes mint departure made me and my grandmother swoon.
The 7th floor bar had a classic downtown STL look with a dark wood that contrasted beautifully with the light wood floors and tall glass windows. I love wood flooring and the moment I walked into the loft style venue it took my breathe away. The lighted trees and votives in the window gave our wedding a special ambiance that made the night feel like a fairytale.
I was able to coordinate and come in the afternoon before to set up the extra decor we had planned out and was even given a layout so we could really get into the planning. Our coordinator switched a few times but actually it is true what they say it will all work it out in the end because when I called to see what was up Emily reassured me that it would all be okay and she immediately updated me on the ongoings of who would be our coordinator.
This brings me to Melissa! Oh what a lovely surprise to work with such a patient, organized, compassionate human being! She answered all of my families zany questions, dealt with some tense moments between me and my mom, and she pulled out a protractor during the table layout planning meeting!
This woman knows how to plan and she was gracious enough to make so many revisions to our proposal and email the updated one back the same day or the very next day. I was relieved to know that someone who can organize was coordinating my event! The food was delicious and I highly recommend the gouda cheese puff and toasted raviolis were divine!
The salad, prime rib, roasted veggies and mashed potatoes put an extra oomph on the evening. Our donut table was fun and actually very easy to arrange as we were able to plate the donuts ourselves and the team at Windows set them out for us and even refilled them the whole night. The balconies on either end was an addition I could not live without as we have some smokers in our family and one balcony was a smoking section and the other was just to gaze out into the city where the Arch is peeking up over some of the oldest buildings in STL.
Our event captain, Steve, made sure that my husband and I were as happy as we could be and he was so polite and ensured we had enough food and drinks the whole evening! We partied it up in the middle of downtown St.
Louis in a venue that made me feel like we were exactly in the heart of the city that I love the most. We were gifted a bottle of champagne by the wonderful Windows on Washington team and we cannot thank them enough for their support!
Hi Emma! We could not have been happier with Windows on Washington as our wedding reception venue. Such a beautiful space in a great location. Their recent renovations look great as well; a lot of our guests complimented the space and the bar. We wer The evening of we had a party captain that frequently checked in with us and made sure the timing of the evening's events were going as planned.
All-around they made our wedding day a great one. Couldn't recommend them more! Paige, Thank you so much for the lovely review! We wish you and Alex a wonderful life together! The time leading up to our wedding reception was fraught with problems. At first, our coordinator was often difficult to reach. It turns out they were replaced with someone else, and we found out because we emailed them and an email came back s This was fine, as turnover is bound to happen at any company. This same situation then happened once more less than a month before the wedding reception.
Easily the worst mistake made by Windows, however, was when they contacted us 4 months before our wedding day and told us that they double booked our reservation for our wedding reception. They asked us to reschedule our wedding day and gave us dates that they had available. Seeing as we had already booked all other vendors for that day ceremony, officiant, photographer, DJ, flowers, lodging, transportation, catering, etc. In addition, they stated they were not willing to pay for the inconvenience to reschedule different vendors for a different reception date.
We immediately began scrambling to find another venue because it would have been incredibly ignorant to lose all of our vendor deposits and pay for all new vendors because of an error on WoW's part. Two days later after the original call, they said they would actually honor our contract they signed with us, without explanation. Honestly, this kind of practice is entirely unprofessional and completely inexcusable.
Aside from the lack of communication due to changing our coordinator 3 times and trying to leave us without a venue on very short notice, the reception itself was excellent.
The food came out in a timely fashion and was hot and delicious. They worked well with our vendors and everything went smoothly that night. We have only praise for the experience itself. We do not know if we would recommend WoW to a friend or not.
Poor business practices for months leading up to the event severely mar an otherwise flawless night. Maybe going forward, add your own addendum to the contract to ensure you are not without compensation when they try to reschedule your reception with very little notice.
Hi Sarah, we are glad everything worked out for the best. Thank you for your review, which will help us improve!
They decided since we were the second ones to place the deposit, we were the ones getting bumped! We had to We had already paid a deposit and multiple payments and attended the decor show and no one realized we were double booked!! I don't know how this can happen in the event planning business.
When we came to get our money back, talking with the misogynistic owner, Tom, was painful. He thought changing our date was no big deal. The new date he had available for us was 3 days after we returned from our already booked international honeymoon. He clearly had no awareness of how wedding planning works! It seems like from other reviews this venue has high staff turn over and a lot of disorganization. Avoid a wedding catastrophe and choose a venue that actually cares about you.
I Thank goodness that there are other amazing venues in St. Louis and an one of them stepped up to the plate with four months notice to give us the wedding of our dreams. Windows on Washington could have cared less. Thank you so much for your kind words, Sarah! We hope you had a wonderful evening!
I'm really happy we chose Windows as our reception venue. The room is large and expansive yet intimate at the same time. The food was outstanding, the service level extraordinary.
Staff was friendly and our event coordinator always responded We went through about three coordinators over a 13 month time period. In a business like this, turnover can be high. But, I think the event coordinators are SO good at what they do that they are easily snatched up by other places. But when one left, another stepped in without missing a beat so don't let that scare you. Our event coordinator we had for most of the planning period was outstanding.
It's obvious the venue has high expectations and they only hire people who can meet them. Windows is lucky to have the event coordinator we had. She was beyond fantastic! I only have one complaint.
They messed up something in our contract and didn't properly charge us an extra couple hundred for an option. It took them 10 months after we signed the contract to discover this. It was completely their error as the contract had been signed months before. It was their error and they had already signed the contract months before. It felt a bit like a shake down. However, the service we received exceeded expectations, which were already high.
They are top notch and experts at what they do. I would have no hesitation recommending them. Just make sure the contract is correct! Hi Allison, Thank you so much for your kind words regarding our venue and staff. Our experience with this vendor was at first fairly good. We were impressed by what they had to offer and so we paid thinking we were going to get the best service.
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